Pioneering the outsourcing industry since 2002.

Trizma has been winning the title of trusted partner for over 16 years, not just because of the quality they deliver, but because trust, loyalty, and commitment are rooted in its DNA.

See our team

our experience

Today, Trizma Smart Outsourcing serves clients across 5 continents, in over 50 countries and in 17 different languages. With 5 services, Trizma has become a trusted partner and go to provider for core business outsourcing.

From working with clients and building a centre from the ground up, to helping clients get better insights into their business data analytics, Trizma has been a pioneer in the outsourcing industry since 2002.

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The secret to our success is truly being passionate about our work. This has made it possible for Trizma to continuously grow over the years.

our history

Trizma has been winning the title of trusted partner for over 16 years, not just because of the quality they deliver, but because of trust, loyalty, and commitment are rooted in its DNA. In each task Trizma is always focused on how to deliver the best possible experience to its clients and end-users.

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A truly innovative company has been founded by three friends, Aleksander Bakos, Boris Vujicic, and Eldar Banjica.

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When Trizma started it was very different from anything else that was happening in the Serbian community.

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Founders wanted to create a company that would serve clients from all over the world, and they succeeded.

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In their journey they were also joined by a friend and colleague, Marko Kovacevic, acting CEO and fourth partner of Trizma.

our leadership team

From Trizma's first debut, when the co-founders set foot in Crowne Plaza at their first exhibition with a small team of staff, to growing a company that employs the best talent in Serbia, the fundamental need for learning and development has remained strong.

Trizma is the leader of change because its team is encouraged to take on new challenges, to think outside the box, and dare to discover.

We are hiring

Trizma is your trusted partner that will commit to complete your core business excellence.

Marko Kovacevic

Chief Executive Officer

Marko joined Trizma in 2010, from a background in international relations, growth strategies, and company management. With a degree in law from the University in Belgrade, and a MBA from Grenoble Ecole de Management, Marko has continued to grow and develop, achieving a master NLP certificate, and is currently enrolled on a flagship programme (OPM) at Harvard Business School. At Trizma he aims to contribute back to the Serbian society, and to change the digital world.

Marko Martinovic

Chief Operating Officer

Marko joined the Trizma team in 2016, after 14 years of experience in executive management. As a seasoned IT professional, Marko has been a major player in developing the banking sector of Southeast Europe, having worked on over 100 projects. What makes Marko an exceptional manager is that he is committed to his team, to his clients, and to his community. He believes that it’s passion and adventure that are the core building block of success.

Marko joined the Trizma team in 2016, after 14 years of experience in executive management. As a seasoned IT professional, Marko has been a major player in developing the banking sector of Southeast Europe, having worked on over 100 projects. What makes Marko an exceptional manager is that he is committed to his team, to his clients, and to his community. He believes that it’s passion and adventure that are the core building block of success.

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Milan Sakotic

Chief Financial Officer

Milan brings with him knowledge of the foreign and domestic financial sector, as well as, everything he learned from working as the Head of Planning and Analysis, and being the deputy CFO at Saga. With his active involvement as a financial consultant, and part time teacher at the Belgrade Banking Academy, Milan is able to see the big picture. His drive comes from his passion for finance, and he strives to inspire others to step outside their comfort zone, and achieve exceptional results.

Milan brings with him knowledge of the foreign and domestic financial sector, as well as, everything he learned from working as the Head of Planning and Analysis, and being the deputy CFO at Saga. With his active involvement as a financial consultant, and part time teacher at the Belgrade Banking Academy, Milan is able to see the big picture. His drive comes from his passion for finance, and he strives to inspire others to step outside their comfort zone, and achieve exceptional results.

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Matteo Ferarri

Chief Commercial Officer

Matteo graduated from the University of Milan, with a degree in Political Science. Matteo stands out as a CCO, because over the past 25 years he has held senior positions in business development, sales, marketing and general management, all within the BPO and ICT market. Before joining Trizma he was the Regional Sales Director for Central and South Europe, and the Country Manager for Serbia. His secret to success, is always keeping your eyes on the prize.

Matteo graduated from the University of Milan, with a degree in Political Science. Matteo stands out as a CCO, because over the past 25 years he has held senior positions in business development, sales, marketing and general management, all within the BPO and ICT market. Before joining Trizma he was the Regional Sales Director for Central and South Europe, and the Country Manager for Serbia. His secret to success, is always keeping your eyes on the prize.

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Milos Miljkovic

Chief Integration Officer

Milos contributes to Trizma with his excellent negotiation, sales, and procurement skills. Like his leadership team members, he came to Trizma with over 15 years of work experience. Before Trizma, he was at Metro AG, Metro Cash, and Carry Serbia. He is responsible for delivering an exceptional client service, and is the strategic partner for Trizma’s BOT model. He believes that Trizma is different, because it’s about understanding, evolving and innovating together with business partners that creates sustainable results.

Milos contributes to Trizma with his excellent negotiation, sales, and procurement skills. Like his leadership team members, he came to Trizma with over 15 years of work experience. Before Trizma, he was at Metro AG, Metro Cash, and Carry Serbia. He is responsible for delivering an exceptional client service, and is the strategic partner for Trizma’s BOT model. He believes that Trizma is different, because it’s about understanding, evolving and innovating together with business partners that creates sustainable results.

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Dragica Bojanic

Chief People Officer

Dragica has been with Trizma since 2010, joining with over 10 years of experience in the telecommunication industry. With a degree in Economics, and a certification from the Association of Accountants and Auditors of Serbia, Dragica has had a variety of roles, from Revenue Assurance Manager, to the Analysis and Budgeting Department Manager. She is an integral team member, who strongly believes that Trizma is shaping the future of outsourcing with the continuous professional and personal development of employees.

Dragica has been with Trizma since 2010, joining with over 10 years of experience in the telecommunication industry. With a degree in Economics, and a certification from the Association of Accountants and Auditors of Serbia, Dragica has had a variety of roles, from Revenue Assurance Manager, to the Analysis and Budgeting Department Manager. She is an integral team member, who strongly believes that Trizma is shaping the future of outsourcing with the continuous professional and personal development of employees.

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Nemanja Lazic

Chief Marketing Officer

With an MBA from the University in Belgrade, and Harvard Business School Executive Education, over 17 years of experience in leading marketing teams, and acting as Director of Sales, Nemanja understands how to bring together management, marketing and business. Some of his previous roles include; Managing Director at BMW Group, CEO at Delta Auto, and Marketing Director at INVEJ Holding. At Trizma he encourages a fast paced, agile culture, and strives to put Trizma on the global market as a trusted partner.

With an MBA from the University in Belgrade, and Harvard Business School Executive Education, over 17 years of experience in leading marketing teams, and acting as Director of Sales, Nemanja understands how to bring together management, marketing and business. Some of his previous roles include; Managing Director at BMW Group, CEO at Delta Auto, and Marketing Director at INVEJ Holding. At Trizma he encourages a fast paced, agile culture, and strives to put Trizma on the global market as a trusted partner.

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Boris Vujicic

Chairman of the Board

Boris is one of the co-founders of Trizma, and brings with him over 20 years of experience in international markets. He holds a Computer Science degree from the University of Belgrade, a degree from the Malta Institute of Accountants, and an MBA from Edinburgh Business School at the Heriot Watt University. He believes that company culture in the service industry is especially important, as he goes by the principle that one should treat their employees, as they would want their employees to treat their customers.

Want to hear more about us?

We strive to initiate change, to bring new solutions, and deliver on quality. We don't need to say it, but you will also find a friend in Trizma.